Refund policy

REFUND AND RETURN POLICY

Last updated: September 12, 2026

Returns

We accept return requests for eligible items within 30 days after delivery. To start a return, contact sean@plesland.com with your order number and the item you want to return. Please do not send an item back until you receive return instructions.

Returned items must be unused, unworn, and in their original condition and packaging, with tags where applicable. Proof of purchase is required. Because some products are fulfilled by independent suppliers, the return address and instructions can vary by item; SeaLifeWiki will remain your point of contact.

Damaged, defective, or incorrect items

Inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us within seven days of delivery and include photographs when possible so we can make it right.

Exceptions

Gift cards, personalized or custom-made products, items marked final sale, and opened personal-care or hygiene products cannot be returned unless required by law.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable unless required by law. We recommend using a trackable shipping method.

Refunds

After an approved return is received and inspected, we will notify you. Approved refunds are issued to the original payment method. Banks and card issuers may take additional time to post the refund.

Order changes and cancellations

Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellation after fulfillment has begun.

This policy does not limit any rights available under applicable consumer law.