Shipping policy

SHIPPING POLICY

Last updated: September 12, 2026

Order processing

Orders are processed after payment is authorized. Processing and delivery estimates are displayed at checkout when available and can vary by product, destination, and fulfillment partner.

Shipping charges and delivery estimates

Available shipping methods, estimated delivery times, and shipping charges are shown at checkout before payment. Estimates are not guarantees and can change because of carrier delays, weather, holidays, customs, or events outside our control.

Multiple shipments

SeaLifeWiki offers products that may be fulfilled by different independent suppliers. Items in the same order can arrive in separate packages and on different dates. Customers are not charged again merely because an order ships in multiple packages.

Tracking

When tracking is available, it is sent to the email address used at checkout. Tracking can take time to update after a carrier receives the package.

Addresses

Please confirm your shipping address before placing an order. Contact sean@plesland.com immediately if a correction is needed. We cannot guarantee address changes after fulfillment has begun.

International orders

International availability is shown at checkout. Customers are responsible for customs duties, import taxes, brokerage fees, or other destination charges unless checkout states otherwise.

Missing, delayed, or damaged deliveries

If tracking shows a delivery problem or a package arrives damaged, contact sean@plesland.com with your order number. We will coordinate with the applicable carrier or fulfillment partner.